Safer Lifeline Application and Status Requests
Our website application intake and status-request flow now sends requests directly to our support team and does not ask applicants to submit a Social Security number through the initial website form.
Latest Lifeline Program Updates
Application, eligibility, security, and device availability updates for Lifeline applicants.
Program note: The Affordable Connectivity Program (ACP) ended in 2024. Lifeline continues as a separate federal program. Current applications on this website relate to Lifeline, not ACP enrollment.
How to Prevent Your Lifeline Benefit from Expiring
Some Lifeline subscribers may need to recertify eligibility. Watch for official notices and respond by the stated deadline to avoid an interruption in supported service.
Device Availability Changes by State and Carrier
Lifeline device inventory varies by participating carrier, state, eligibility, and current stock. Applicants should confirm the exact device and service terms available for their enrollment before completion.
ACP Has Ended; Lifeline Continues Separately
The Affordable Connectivity Program ended in 2024. Lifeline is a separate federal benefit that continues for eligible consumers under its own qualification and program rules.
Veterans Pension and Survivors Benefit Can Qualify for Lifeline
Veterans Pension and Survivors Benefit are among the qualifying assistance programs listed for Lifeline. Applicants still complete the applicable eligibility verification process.
Understanding the USAC National Verifier
The National Verifier is used to determine Lifeline eligibility in participating states. Applicants may be asked for documentation when eligibility cannot be confirmed automatically.
Identity Theft Protection Tips for Lifeline Applicants
Protect personal information when applying for Lifeline. Use trusted application channels and do not send sensitive identity documents through ordinary email unless a secure process specifically requires them.